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Different Japan

Privacy Policy

At Different Snow (trading as Different Japan), we are committed to protecting your privacy and work very hard to keep the information you give us safe. We follow strict security procedures on how your personal information is stored and used, and who sees it, to help stop any unauthorised person getting hold of it.

Website

We collect personal details, such as your name, address and email address only when you use our website to send us an enquiry or sign up to receive email newsletters from us. We will only use that information to respond to your message and to help us get you the information or services you have requested. Please remember that email is not necessarily secure and, as such, you should never send sensitive information – such as credit card details – to us by email. We will also never ask you to do this. Instead, you can call us on 01242 242 505.

We collect additional information from you in two main ways:

Automatically Collected Information

We collect and temporarily store certain technical information about your visit for use in site management and security purposes. This information includes:

  • the Internet domain from which you access our Web site
  • the type of browser (e.g. Chrome, Safari, Internet Explorer) used to access our site
  • the operating system (e.g. Windows, Mac OS X, Linux) used to access our site
  • the date and time you access our site
  • the URLs of the pages you visit
  • the URL of the website or link you used to access our website

This information is only used to help us make our site more useful for you. With this data we learn about the number of visitors to our site and the types of technology our visitors use. No attempts are made to identify individual users. Raw data logs are retained temporarily as required for security and site management purposes only.

What our customers say

5 star rating

Our customers rate us 'Excellent'

I can’t rate Different Snow highly enough...

Different Snow put together a well thought out and carefully researched tailored three week trip. Their recommendations for hotels, sightseeing, entertainment and dining were spot on.

David  ·  TrustPilot (verified review)

Very happy honeymooners...

Wonderful experience from start to finish. The binder they send you is like your Bible when you are out there. It has everything in you will need, from hotel addresses to train times, to advice about what to do whilst you're there. Trust the binder! Definitely will be using them for my next Japan trip.

Ashleigh  ·  TrustPilot (verified review)

Please visit our TrustPilot page to read the full reviews.

Begin your journey
How to book

It's pretty straight forward. You simply need to take the first step by getting in contact with us...

Contact

Give us a call, or fill in the enquiry form, or send us an email. We’ll listen, give advice and make suggestions.

Itinerary

We create a tailor-made itinerary proposal and email this to you. Together, we then refine it until it is just as you want.

Deposit

A 20% deposit secures the booking. The balance payment is not due until 10 weeks before departure.

Travel

We post out your comprehensive travel pack, and then you travel in Japan under the care of our various local partners.